[Michlib-l] Square for card payments... yes or no?
jberman at tln.lib.mi.us
Fri Dec 22 11:09:59 EST 2017
This year the Addison Twp. Library finally started accepting credit/debit card payments using Square!
* Patrons love it....so many people have stopped carrying cash.
* Also, we have more people than ever paying larger fines!
* Staff find it easy to process!
* Square fees are reasonable and worth it!
* We have a minimum of $5.00.
With warmest regards,
From: "michlib-l" <michlib-l at mcls.org>
To: "michlib-l" <michlib-l at mcls.org>
Sent: Friday, December 22, 2017 10:57:41 AM
Subject: [Michlib-l] Square for card payments... yes or no?
Quick question for the collective... does your library accept credit and/or debit cards for payments? If yes, do you use Square or something else? If you use Square, please share your experience - pros, cons, etc. Do you charge a fee or require a minimum charge?
I'm trying to convince my Board that this is a good idea, but they are resistant. We get requests at least a couple times a week, so I obviously think it's a good idea from a customer service perspective. From what I've read, I don't see any negatives, but I'd appreciate your honest feedback.
Please reply off-list; I can compile responses if requested.
Helena Hayes, MLIS, Director
Galesburg-Charleston Memorial District Library
188 E. Michigan Ave.
Galesburg, MI 49053
[ http://www.galesburgcharlestonlibrary.org/ | www.galesburgcharlestonlibrary.org ]
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