[Michlib-l] Systems Clerical Assistant Position Open

[Andrea Aragona]

BLOOMFIELD TOWNSHIP PUBLIC LIBRARY

EMPLOYMENT OPPORTUNITY AVAILABLE


POSITION TITLE:               Systems Clerical Assistant
DEPARTMENT:                  Systems, reporting to Systems Department Head
RESPONSIBILITIES:           Direct public service: provides positive, pleasant professional patron support at the public service Computer Help desk, in the Computer Center, and Computer Lab; monitor the proper use of study rooms; demonstrates and provides one-on-one instruction to library visitors in the use of copiers and computers in Computer Center; carry out Computer Center opening and closing procedures; directs library visitors to appropriate public service desks. Indirect public service: Maintains and troubleshoots computer and copier equipment in the Computer Center and Library; and maintain inventory of computer and copier supplies. Policy: assists in the development and implementation of library policies and procedures.
REQUIREMENTS:              Minimum: High school diploma; knowledge of various computer hardware and software. Able to lift, push, and/or pull at least 50 pounds; able to visually review materials and discern voice and audible tones. Strong attention to detail; dependable and flexible work habits.  Desire to serve the public in a positive manner. Desirable: Public library work experience; experience supporting public computer users.
HOURS:                                Part-time, 15 hours weekly. Includes evenings and weekends; Sundays paid at time and one-half in addition to the 15-hour schedule.
WAGE & BENEFITS:         $10.00 per hour.

APPLICATION COVER
LETTER & RESUME DUE:  September 11, 2016.  Clerical skills test must be completed on site.

                                               TO:          Careers
                                                                Bloomfield Township Public Library
                                                                1099 Lone Pine Road
                                                                Bloomfield Township, MI 48302
                                                                248.642.5800 FAX: 248.258-2555
                                                                E-mail: careers at btpl.org


Bloomfield Township Public Library champions the power of words to spark discovery and imagination.
For more information about the library, visit our website: www.btpl.org

SYSTEMS CLERICAL ASSISTANT
TYPICAL WORK WEEK'S TASKS

A typical work week for the Systems Clerical Assistant may include:

*             clean public PC and MAC monitors and keyboards and mice
*             answer and solve questions or problems from public on general hardware and software
*             set up PCs, MACs, and other equipment
*             directly assist patrons with public computers and equipment
*             Monitor study room use
*             inventory copier supplies
*             maintain technology-related usage statistics
*             assist with Systems' projects as directed
*             draft "quick start" guides for specific pieces of equipment
*             does filing, word processing, and other clerical tasks to complete projects or assist Systems' Department staff
*             instruct library visitor in how to enlarge or reduce using copier
*             direct question on library's online databases to Adult Services or Youth Services librarians
*             fill copier trays with paper
*             clear jam in copier
*             set up equipment for class in Computer Lab
*             draft usage report of computer Lab, computer center, and study rooms
*             explain Internet Access and Library Conduct policy to library patron
*             explain differences between using MAC and PC in Computer Center
*             complete closing procedures, including replenishing and tidying printers and copiers
*             report repeat problems from equipment or software to Systems staff
*             complete Systems work orders as delegated

Andrea Aragona
Bloomfield Township Public Library
248-642-5800 x 113

It's not what you gather, but what you scatter that tells what kind of life you have lived.
-Helen Walton

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