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FYI<br>
<br>
Sandy <br>
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<div><font face="Tahoma" size="2">Sandy McCarthy</font></div>
<div><font face="tahoma" size="2">Faculty Librarian</font></div>
<div><font face="tahoma" size="2">Washtenaw Community College</font></div>
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<div><font face="tahoma" size="2">734-677-5293</font></div>
<div><font face="tahoma" size="2"></font>&nbsp;</div>
<div><font face="tahoma" size="2">Get help with your research from <a href="http://www.researchhelpnow.org">
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<hr tabindex="-1">
<div style="direction: ltr;" id="divRpF360403"><font color="#000000" face="Tahoma" size="2"><b>From:</b> For discussion of the QuestionPoint service [QUESTIONPOINT-L@oclc.org] on behalf of Oliver,Sonya [olivers@oclc.org]<br>
<b>Sent:</b> Tuesday, July 05, 2016 11:53 AM<br>
<b>To:</b> QUESTIONPOINT-L@oclc.org<br>
<b>Subject:</b> [QUESTIONPOINT-L] July 13 QuestionPoint User Community meeting features an opportunity to meet the librarians behind QuestionPoint ’s 24/7 reference coverage<br>
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<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">The July 13 QuestionPoint Virtual User Community meeting features the 24/7 librarians who ensure that chat service is available
 24 hours a day for participating QuestionPoint libraries.&nbsp;&nbsp; </span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">&nbsp;</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">This program will provide insight into the benefits of extending your library’s reference coverage with services provided by the
 QuestionPoint 24/7 librarians. </span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">&nbsp;</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Representatives of the 24/7 librarian team will share what it’s like to work in this unique organization and answer your questions
 about how 24/7 librarians work with library staff to deliver round-the-clock reference service.
</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">&nbsp;</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">You will hear from:</span></p>
<p class="MsoListParagraphCxSpFirst" style="margin-bottom:1.0pt; text-indent:-.25in">
<span style="font-size:10.0pt; line-height:105%; font-family:Symbol"><span style="">·<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Mimi Pappas - Academic and bilingual librarian</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:1.0pt; text-indent:-.25in">
<span style="font-size:10.0pt; line-height:105%; font-family:Symbol"><span style="">·<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Amy Healey - K-12 librarian</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:1.0pt; text-indent:-.25in">
<span style="font-size:10.0pt; line-height:105%; font-family:Symbol"><span style="">·<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Ronna Nemer - Public librarian; former QuestionPoint coordinator for San Jose Public Library</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:1.0pt; text-indent:-.25in">
<span style="font-size:10.0pt; line-height:105%; font-family:Symbol"><span style="">·<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Linda Denney - Business librarian</span></p>
<p class="MsoListParagraphCxSpMiddle" style="margin-bottom:1.0pt; text-indent:-.25in">
<span style="font-size:10.0pt; line-height:105%; font-family:Symbol"><span style="">·<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Susan Barb – QuestionPoint Cooperative Staffing Manager</span></p>
<p class="MsoListParagraphCxSpLast" style="margin-bottom:1.0pt; text-indent:-.25in">
<span style="font-size:10.0pt; line-height:105%; font-family:Symbol"><span style="">·<span style="font:7.0pt &quot;Times New Roman&quot;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Wren Spangler – QuestionPoint Cooperative Coordinator and former 24/7 librarian</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">&nbsp;</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><b><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Webinar details:</span></b></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Date:&nbsp; Wednesday, July 13</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Time:&nbsp; 1:00 – 2:00 pm Eastern</span></p>
<p class="MsoNormal" style="margin-bottom:1.0pt"><a href="http://www.oclc.org/en-US/events/2016/Meetthe247CooperativeLibrariansUserCommunityMeeting071316.html" target="_blank"><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif">Register</span></a><span style="font-size:10.0pt; line-height:105%; font-family:&quot;Arial&quot;,sans-serif"></span></p>
<p class="MsoNormal">&nbsp;</p>
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