[Virtual_reference] Problems with tagging EMU chats for follow-up

Catherine Phillips cphillips at ltu.edu
Tue Mar 20 15:27:27 EDT 2018

We had this problem yesterday afternoon about 2:30 p.m. while trying to
mark a chat for follow-up.  I talked with Sara Washington.  She said they
were testing the follow-up function


On Tue, Mar 20, 2018 at 3:15 PM, Sara Memmott via Virtual_reference <
virtual_reference at mcls.org> wrote:

> Hi all,
> We're having difficulty tagging EMU chats for follow-up.  It may be hard
> to notice, but after it seems like you have successfully sent a chat to
> follow-up, a small message appears, "chat not tagged for follow-up. "
> I reported this to Sara Washington at Altarama.  If a chat can't be
> tagged, maybe email it to the manager of the appropriate institution?
> Can others confirm if you are having this problem, or is it just EMU's
> queue?
> Thanks to Mary Beeker for bringing this to my attention.
> Sara
> --
> Sara Memmott
> Social Work & Emerging Technologies Librarian
> Eastern Michigan University Library
> Ypsilanti, MI 48197
> 734-487-2511 <(734)%20487-2511>
> smemmott at emich.edu
> http://www.emich.edu/library
> Schedule an appointment with me: http://emich.libcal.com/appointment/2734
> _______________________________________________
> Virtual_reference mailing list
> Virtual_reference at mcls.org
> http://mail2.mcls.org/mailman/listinfo/virtual_reference

Catherine J. Phillips

Librarian, MLIS
Chairperson, Archives Task Force for establishment of LTU University
Albert Kahn Research Coalition
Board of Directors, Inventor's Association of Metropolitan Detroit (IAMD)

Lawrence Technological University
21000 W. Ten Mile Road
Southfield, MI  48075
248 204-2994
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