[Virtual_reference] FW: [QUESTIONPOINT-L] July 13 QuestionPoint User Community meeting features an opportunity to meet the librarians behind QuestionPoint ’s 24/7 reference coverage

McCarthy, Sandy mccarthy at wccnet.edu
Tue Jul 5 20:28:18 EDT 2016


FYI

Sandy

Sandy McCarthy
Faculty Librarian
Washtenaw Community College

734-677-5293

Get help with your research from Research Help Now<http://www.researchhelpnow.org>!
________________________________
From: For discussion of the QuestionPoint service [QUESTIONPOINT-L at oclc.org] on behalf of Oliver,Sonya [olivers at oclc.org]
Sent: Tuesday, July 05, 2016 11:53 AM
To: QUESTIONPOINT-L at oclc.org
Subject: [QUESTIONPOINT-L] July 13 QuestionPoint User Community meeting features an opportunity to meet the librarians behind QuestionPoint ’s 24/7 reference coverage

The July 13 QuestionPoint Virtual User Community meeting features the 24/7 librarians who ensure that chat service is available 24 hours a day for participating QuestionPoint libraries.

This program will provide insight into the benefits of extending your library’s reference coverage with services provided by the QuestionPoint 24/7 librarians.

Representatives of the 24/7 librarian team will share what it’s like to work in this unique organization and answer your questions about how 24/7 librarians work with library staff to deliver round-the-clock reference service.

You will hear from:

·         Mimi Pappas - Academic and bilingual librarian

·         Amy Healey - K-12 librarian

·         Ronna Nemer - Public librarian; former QuestionPoint coordinator for San Jose Public Library

·         Linda Denney - Business librarian

·         Susan Barb – QuestionPoint Cooperative Staffing Manager

·         Wren Spangler – QuestionPoint Cooperative Coordinator and former 24/7 librarian

Webinar details:
Date:  Wednesday, July 13
Time:  1:00 – 2:00 pm Eastern
Register<http://www.oclc.org/en-US/events/2016/Meetthe247CooperativeLibrariansUserCommunityMeeting071316.html>

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