[Virtual_reference] FW: [QUESTIONPOINT-L] OCLC System Alert: Scheduled upgrades to impact select OCLC services

Walaskay, Alice A AAWALASK at oaklandcc.edu
Wed Jan 13 15:57:53 EST 2016

FYI -- Ann

From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of System Alerts
Sent: Tuesday, January 12, 2016 3:44 PM
Subject: [QUESTIONPOINT-L] OCLC System Alert: Scheduled upgrades to impact select OCLC services

OCLC System Alert

Posted: 1/12/2016 3:43:55 PM ET

Scheduled upgrades to impact select OCLC services

Alert Status: Scheduled maintenance

Affected Services:
WorldShare Management Services
WorldShare ILL
WorldShare Record Manager
WorldShare Collection Manager
WorldCat knowledge base
WorldCat Local

UPDATE: January 17 scheduled upgrade is postponed
We continue to advance and evolve our technology foundation, to deliver even more speed and greater performance. In support of this initiative, we will be transitioning to new servers and network equipment in stages in early 2016.

The previously scheduled upgrade for Sunday, January 17, 12am to 8am US EST has been postponed. This work would have impacted the availability of: WorldCat knowledge base, WorldShare Collection Manager and QuestionPoint. Also to be affected were: WorldCat Discovery, WorldCat Local, WorldCat.org, WorldShare Interlibrary Loan, WorldShare Management Services and WorldShare Record Manager. We will communicate a new date for this upgrade activity as soon as possible.

On Sunday, January 24, 12am to 8am US EST, oclc.org will be unavailable.
We will provide more information on these upcoming events as soon as we are able; please watch for additional System Alertsmessages at oclc.org. Should you have any questions about these upcoming activities, please contact your local customer support team.
Thank you for your support. We are committed to the ongoing enhancement of our systems, infrastructure and processes, and will continue to advance our delivery to you.


OCLC system alerts are posted to http://www.oclc.org/support/systemalerts.en.html<http://cp.mcafee.com/d/5fHCNApdEIfFKcFFKe6XCQrI3xOabb39J6X0UsyyOYqejqdS7zhOMCCqerCQrI6zBV4sYOqejuWoQ_q5glniF-MgJrLgrdRQGvI4bmXQ6PpEVIYU-qen7-LPwUsOMPRXBQQS3hPOb3333zfbnjIyyHuX7axVZicHs3jq9JcSzRQGdAamz8xVJ4S02Ho-T00sESIJmcYEmFfRtf-cWtYe1NKFy7NbyPvQDaI5GOxcKu2GSfJM04SyCCyUrdbo3xcq60i6xw61oc1Ec19saCBQQg1wi2EAq81wJivGCy0gf-cQzh0cm9-wSvW1Ewrm8NR3W6y2tjh19lrrjd45ff-QPh0618ayhEwFYjcHvgSYUra01V>

system_alerts at oclc.org<mailto:system_alerts at oclc.org> is a post-only e-mail address. Please direct all system alert inquiries to OCLC Customer Support at 1-800-848-5800 (USA) or +1-614-793-8682.

Please do not reply to this message, if you need support assistance you may reach us at support at oclc.org<mailto:support at oclc.org>.

Thank you,
OCLC Support
6565 Kilgour Place, Dublin, OH 43017-3395

-------------------------------------------------------------------------- This listserv is set up to reply directly to the sender of this message. To reply to the entire list, enter 'questionpoint-l at oclc.org' (without the quotes) in the TO: field of your e-mail program. -------------------------------------------------------------------------- Please do not use this list to ask support questions or report service-related issues.

QUESTIONPOINT-L is a peer-to-peer community discussion group that you may use to exchange ideas, information, knowledge, and expertise about QuestionPoint.

Additionally, QuestionPoint System alerts are posted to this listserv at the same time they are posted on the system alerts page located at http://www.oclc.org/support/systemalerts/default.asp.

For support, use the SUPPORT link located on most QP screens, or email support at oclc.org<mailto:support at oclc.org>; or you may call support between 7AM - 9PM EST at 1-800-848-5800 (USA) or +1-614-793-8682. If you are reporting a performance issue please include the date, time and your time zone. --------------------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://mail2.mcls.org/pipermail/virtual_reference/attachments/20160113/284c2217/attachment.html>

More information about the Virtual_reference mailing list