[Virtual_reference] FW: QuestionPoint scripts issue

McCarthy, Sandy mccarthy at wccnet.edu
Mon May 19 09:54:58 EDT 2014


Hi VR

See message below.

Sandy

Faculty Librarian
Washtenaw Community College
Ann Arbor, MI 48105

734-677-5293

Got a question?    Research Help Now<http://www.researchhelpnow.org/> !

From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of McGlamery,Susan
Sent: Monday, May 19, 2014 9:52 AM
To: QUESTIONPOINT-L at OCLC.ORG
Subject: [QUESTIONPOINT-L] QuestionPoint scripts issue

Dear QuestionPoint librarians

It has come to our attention that there is an issue with adding scripted messages in the Answer screen.  We are working to address the problem, and we will send you an update once we are able to resolve this.

Thank you for your patience!

Regards,

Susan McGlamery
QuestionPoint product manager
mcglames at oclc.org<mailto:mcglames at oclc.org>


-------------------------------------------------------------------------- This listserv is set up to reply directly to the sender of this message. To reply to the entire list, enter 'questionpoint-l at oclc.org' (without the quotes) in the TO: field of your e-mail program. -------------------------------------------------------------------------- Please do not use this list to ask support questions or report service-related issues.

QUESTIONPOINT-L is a peer-to-peer community discussion group that you may use to exchange ideas, information, knowledge, and expertise about QuestionPoint.

Additionally, QuestionPoint System alerts are posted to this listserv at the same time they are posted on the system alerts page located at http://www.oclc.org/support/systemalerts/default.asp.

For support, use the SUPPORT link located on most QP screens, or email support at oclc.org<mailto:support at oclc.org>; or you may call support between 7AM ? 9PM EST at 1-800-848-5800 (USA) or +1-614-793-8682. If you are reporting a performance issue please include the date, time and your time zone. --------------------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.mlcnet.org/mailman/private/virtual_reference/attachments/20140519/4b9ca5d6/attachment.html


More information about the Virtual_reference mailing list