[Virtual_reference] FW: NEW date for webinar on Small Libraries: now May 23

McCarthy, Sandy mccarthy at wccnet.edu
Wed May 8 10:19:30 EDT 2013



Faculty Librarian
Washtenaw Community College
Ann Arbor, MI 48105


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-----Original Message-----
From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of McGlamery,Susan
Sent: Wednesday, May 08, 2013 9:30 AM
Subject: [QUESTIONPOINT-L] NEW date for webinar on Small Libraries: now May 23

Dear QuestionPoint members,

The date for the webinar "24/7 chat service for Small Libraries" is now scheduled for May 23 (it was previously announced as May 17).
If you have registered for the May 17 webinar, your registration transferred to May 23, so no need to re-register.

Here is the new information:

1. 24/7 chat service for Small Libraries: May 23

Eleanor Sathan of Memorial Hall Library in Andover, Massachusetts will speak about why she joined the (at the time California-based) 24/7 Reference Cooperative. Memorial Hall was the first library outside California to join the Cooperative, back in 2000, so Eleanor has participated in the Cooperative since its infancy. As a result of Memorial Hall's experiences, all Massachusetts Reference Centers joined the Cooperative as part of a statewide project in 2003. When the statewide project dissolved in 2010, Memorial Hall Library made the decision to continue to provide chat reference service to the Andover community, through continued membership in the Cooperative. Eleanor will discuss why chat reference is viewed as an important component of reference service for her library, and the value that a 24/7 service brings to small library.

Date: May 23 at Noon, Eastern Time (UTC -4)

To register for this meeting:

- Go to


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