[Virtual_reference] FW: [QUESTIONPOINT-L] Brief QuestionPoint service interruption scheduled for tomorrow Friday Sept 7, 2012 at 5:00 UTC ( 1:00 A.M. EDT)

McCarthy, Sandy mccarthy at wccnet.edu
Thu Sep 6 14:42:17 EDT 2012


FYI
Sandy

Faculty Librarian
Washtenaw Community College
Ann Arbor, MI 48105

734-677-5293

Got a question?    Research Help Now<http://www.researchhelpnow.org/> !

From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Bonnefil,Carol
Sent: Thursday, September 06, 2012 2:08 PM
To: QUESTIONPOINT-L at OCLC.ORG
Subject: [QUESTIONPOINT-L] Brief QuestionPoint service interruption scheduled for tomorrow Friday Sept 7, 2012 at 5:00 UTC ( 1:00 A.M. EDT)

Hello QuestionPoint Subscribers:

Please be advised that the QuestionPoint service will be unavailable for approximately 5 to 10 minutes  beginning at 5:00 UTC (1:00 a.m. EDT), Friday Sept 7th,  for some scheduled maintenance.  It is imperative that you end any in-progress chat sessions at least one minute prior to the scheduled service interruption to avoid sudden communication interruptions to your patrons and potential "hung" sessions. (You will be unable to click on any in-progress sessions to get information to communicate with the patron.)
If you experience any outage after the projected service period, please contact your Customer Service Provider for further assistance.

We regret any inconvenience caused by the short downtime.

Sincerely,
The QuestionPoint Team

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