[Virtual_reference] FW: Problem with October QuestionPoint statistics

McCarthy, Sandy mccarthy at wccnet.edu
Thu Nov 1 10:31:14 EDT 2012


FYI information about October statistics.

Sandy

Faculty Librarian
Washtenaw Community College
Ann Arbor, MI 48105

734-677-5293

Got a question?    Research Help Now<http://www.researchhelpnow.org/> !

From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Bonnefil,Carol
Sent: Wednesday, October 31, 2012 4:57 PM
To: QUESTIONPOINT-L at OCLC.ORG
Subject: [QUESTIONPOINT-L] Problem with October QuestionPoint statistics

Dear QuestionPoint users:

We have been alerted that there is a new problem with the October 12 2012  statistics.  Fortunately this was discovered before the  October monthly statistics were to be processed.

Please do not use the October month end statistics that might be viewable in QuestionPoint as of tomorrow November 1. It will not be accurate in most cases.  The October statistics aggregation has been interrupted  until we rectify the problem of October 12.

Thank you for your patience as we correct this. We apologize for any inconvenience.  We will alert you as soon as the October 2012 month end statistics become available.


Regards,
Carol Bonnefil
Sr. Product Analyst
QuestionPoint
OCLC
bonnefic at oclc.org<mailto:bonnefic at oclc.org>

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