[Virtual_reference] FW: [QUESTIONPOINT-L] QuestionPoint maintenance Saturday June 30, 2012 2:00 AM ET (6:00 GMT)

McCarthy, Sandy mccarthy at wccnet.edu
Fri Jun 29 10:04:09 EDT 2012


Faculty Librarian
Washtenaw Community College
Ann Arbor, MI 48105


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From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Carol Bonnefil
Sent: Thursday, June 28, 2012 5:00 PM
Subject: [QUESTIONPOINT-L] QuestionPoint maintenance Saturday June 30, 2012 2:00 AM ET (6:00 GMT)

Dear QuestionPoint Users:

Please be advised that the QuestionPoint service will be unavailable Saturday June 30, 2012 from 6:00 UTC (2:00 a.m. EDT) to 6:30 UTC (2:30 a.m. EDT), for  scheduled maintenance and service.  It is imperative that you end any in-progress chat sessions at least one minute prior to the scheduled service interruption to avoid sudden communication interruptions to your patrons and potential "hung" sessions. (You will be unable to click on any in-progress sessions to get information to communicate with the patron.)

If you experience any outage after the projected service period, please contact your Customer Service Provider for further assistance.

We regret any inconvenience.

The QuestionPoint Team
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