[Virtual_reference] FW: [QUESTIONPOINT-L] QuestionPoint scheduled Maintenance Sunday July 22 6:00 UTC (2:00 AM EDT)

Walaskay, Alice A AAWALASK at oaklandcc.edu
Fri Jul 20 11:23:30 EDT 2012

FYI - Ann W.


From: For discussion of the QuestionPoint service
[mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Bonnefil,Carol
Sent: Thursday, July 19, 2012 4:33 PM
Subject: [QUESTIONPOINT-L] QuestionPoint scheduled Maintenance Sunday
July 22 6:00 UTC (2:00 AM EDT)


Dear QuestionPoint Users:


Please be advised that the QuestionPoint service will be unavailable
Sunday July 22 from 6:00 UTC (2:00 a.m. EDT) to 730 UTC (3:30 a.m. EDT),
for OCLC- scheduled maintenance and service.  It is imperative that you
end any in-progress chat sessions at least one minute prior to the
scheduled service interruption to avoid sudden communication
interruptions to your patrons and potential "hung" sessions. (You will
be unable to click on any in-progress sessions to get information to
communicate with the patron.) 


If you experience any outage after the projected service period, please
contact your Customer Service Provider for further assistance. 


We regret any inconvenience.



The QuestionPoint Team


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