[Virtual_reference] FW: [QUESTIONPOINT-L] recordings for Virtual User Group and webinar on Community Outreach

McCarthy, Sandy mccarthy at wccnet.edu
Thu Sep 8 09:01:22 EDT 2011

See below. Recordings from last week's virtual user group meetings.

Sandy McCarthy
Faculty Librarian
Washtenaw Community College

From: For discussion of the QuestionPoint service [QUESTIONPOINT-L at OCLC.ORG] On Behalf Of McGlamery,Susan [mcglames at OCLC.ORG]
Sent: Thursday, September 08, 2011 5:09 AM
Subject: [QUESTIONPOINT-L] recordings for Virtual User Group and webinar on Community Outreach

Dear QuestionPoint members,

We have posted 2 recordings of interest on the QuestionPoint blog:
You can also link directly to the QuestionPoint blog from the My
QuestionPoint page (right column at top, under "Keep up to Date")

1.  Virtual User group:  we selected one of the recordings from our
three virtual user group meetings (August 30, 31 and September 1) and
have posted it to the blog, along with comments and questions from all
three meetings.  Please feel free to comment or make suggestions to the
blog or this list.

2.  Community Outreach with QP:  this webinar was presented on August 18
and featured Joanne John, the manager of Enquire, the national virtual
reference service for the UK.  Jo discusses innovative ways that UK
public libraries are using their QuestionPoint chat queue to present a
variety of local services and events, such as Ask an Author.

We plan on doing more topical webinars, so if you have a suggestion for
a topic please send an email to Susan McGlamery, mcglames at oclc.org

Thanks to all who attended our meetings, and for those you were unable
to attend, we hope you enjoy these recordings.

The QuestionPoint Team

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