[Virtual_reference] FW: QuestionPoint Out of Cycle Install 2AM EST Wednesday November16

McCarthy, Sandy mccarthy at wccnet.edu
Wed Nov 16 08:55:10 EST 2011

FYI - from last night.

Faculty Librarian
Washtenaw Community College
Ann Arbor, MI 48105


From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Bonnefil,Carol
Sent: Tuesday, November 15, 2011 9:20 PM
Subject: [QUESTIONPOINT-L] QuestionPoint Out of Cycle Install 2AM EST Wednesday November16

Dear QuestionPoint Users:

QuestionPoint will experience a  brief 2 minute service interruption at 2 AM Eastern (7 AM UTC/GMT, 6:00PM Australia Capital Territory Time) Wednesday Nov 16, 2011, in order to correct a problem with the newly installed "Walk Up" Form Field Manager element.

Please be sure to log off of QuestionPoint Chat approximately 1 minute before the hour, in order to avoid patron disconnects.  You should be able to log back into QuestionPoint 2 minutes after the hour.
If you experience any outage after the projected service period, please contact your Customer Service Provider for further assistance.
Your QuestionPoint team

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