[Virtual_reference] FW: [QUESTIONPOINT-L] OCLC System Alert: QuestionPoint Outage

Rachel Minkin minkir at lcc.edu
Wed Nov 3 15:51:35 EDT 2010


It's been back up for about 15 minutes and the queues are packed.

 

-Rachel 

 

From: virtual_reference-bounces at mlcnet.org [mailto:virtual_reference-bounces at mlcnet.org] On Behalf Of Walaskay, Alice A
Sent: Wednesday, November 03, 2010 2:24 PM
To: Virtual_reference at mail.mlcnet.org
Subject: [Virtual_reference] FW: [QUESTIONPOINT-L] OCLC System Alert: QuestionPoint Outage

 

FYI - Ann

 

From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of System Alerts
Sent: Wednesday, November 03, 2010 2:15 PM
To: QUESTIONPOINT-L at OCLC.ORG
Subject: [QUESTIONPOINT-L] OCLC System Alert: QuestionPoint Outage

 

OCLC System Alert

	
 

Posted: 11/03/2010 2:15:14 PM ET

 

QuestionPoint Outage

 

Alert Status: Condition reported

 

Affected Services:
QuestionPoint

 

Description: 
We are currently experiencing problems with the QuestionPoint service. The service has been shutdown to allow for additional recovery of the Sybase database server and host. We will be bringing the service back up as soon as possible. 

________________________________

OCLC system alerts are posted to http://www.oclc.org/support/systemalerts/default.asp

system_alerts at oclc.org is a post-only e-mail address. Please direct all system alert inquiries to OCLC Customer Support at 1-800-848-5800 (USA) or +1-614-793-8682.

Standard OCLC Service Hours

OCLC Connexion (including CatExpress, WebDewey), Z39.50 Cataloging,WorldCat Selection, OCLC FirstSearch, WorldCat Resource Sharing, WorldCat Collection Analysis and OCLC Local Holdings Maintenance are regularly available 24 hours, Monday through Sunday. OCLC occasionally conducts maintenance on these systems, which is typically completed on a Sunday from 2 am - 6 am ET. OCLC usually provides advance notice about these maintenance periods.

Thank you,
OCLC Support
OCLC
6565 Kilgour Place, Dublin, OH 43017-3395
http://www.oclc.org/

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