[Virtual_reference] FW: [QUESTIONPOINT-L] Emergency bounce at 1:30 pm EDT TODAY WEDNESDAY

McCarthy, Sandy mccarthy at wccnet.edu
Wed Nov 3 13:44:51 EDT 2010

FYI – Not sure if service is restored.


Faculty Librarian
Washtenaw Community College
Ann Arbor, MI 48105


From: For discussion of the QuestionPoint service [mailto:QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Bonnefil,Carol
Sent: Wednesday, November 03, 2010 1:31 PM
Subject: [QUESTIONPOINT-L] Fwd: [QUESTIONPOINT-L] Emergency bounce at 1:30 pm EDT TODAY WEDNESDAY

We apologize but have had to shut down the service again at 1:30pm for a brief period. We will send another message when service is restored.


Begin forwarded message:
From: "Carol Bonnefil" <bonnefic at OCLC.ORG<mailto:bonnefic at OCLC.ORG>>
Date: November 3, 2010 9:31:39 AM PDT
Subject: [QUESTIONPOINT-L] Emergency bounce at 12:45 PM EDT TODAY WEDNESDAY
Reply-To: "Bonnefil,Carol" <bonnefic at OCLC.ORG<mailto:bonnefic at OCLC.ORG>>
Subject line:  Temporary QuestionPoint Service Interruption
Dear QuestionPoint User:

The QuestionPoint service will be temporarily unavailable for about 5 minutes starting at 12:45 PM EDT, 9:45 AM Pacific time ) today Wednesday Nov3, 2010,  due to technical difficulties.  We are working to resolve the problems of slowness.  When you log back in, please check your “New” questions lists for any interrupted chat sessions or unanswered email questions.

We regret any inconvenience.

The QuestionPoint team

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