[Virtual_reference] FW: QuestionPoint outage Oct 30

McCarthy, Sandy mccarthy at wccnet.edu
Mon Nov 1 09:15:11 EDT 2010


FYI -
THis is about Saturday.

Sandy



Sandy McCarthy
Faculty Librarian
Washtenaw Community College

734-677-5293

________________________________
From: For discussion of the QuestionPoint service [QUESTIONPOINT-L at OCLC.ORG] On Behalf Of Carol Bonnefil [bonnefic at OCLC.ORG]
Sent: Saturday, October 30, 2010 8:47 PM
To: QUESTIONPOINT-L at OCLC.ORG
Subject: [QUESTIONPOINT-L] QuestionPoint outage Oct 30

Dear QuestionPoint Users:

Unfortunately, QuestionPoint experienced an outage of approximately 70 minutes today between 6:50 PM EDT and 8PM EDT.
Service has been restored. Due to the intermittent slowdowns prior to the shutdown, please examine your Active Questions lists for Oct 30 from Noon EDT to 4PM EDT to check for interrupted or incorrectly closed sessions.
We apologize for this inconvenience.

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QUESTIONPOINT-L is a peer-to-peer community discussion group that you may use to exchange ideas, information, knowledge, and expertise about QuestionPoint.

Additionally, QuestionPoint System alerts are posted to this listserv at the same time they are posted on the system alerts page located at http://www.oclc.org/support/systemalerts/default.asp.

For support, use the SUPPORT link located on most QP screens, or email support at oclc.org; or you may call support between 7AM ? 9PM EST at 1-800-848-5800 (USA) or +1-614-793-8682. If you are reporting a performance issue please include the date, time and your time zone. --------------------------------------------------------------------------
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