<html><body><div style="font-family: Times New Roman; font-size: 12pt; color: #000000"><div>Helena,</div><div>This year the Addison Twp. Library finally started accepting credit/debit card payments using Square! </div><ul><li>Patrons love it....so many people have stopped carrying cash. </li><li>Also, we have more people than ever paying larger fines! </li><li>Staff find it easy to process!</li><li>Square fees are reasonable and worth it!</li><li>We have a minimum of $5.00.</li></ul><div>With warmest regards,</div><div>Jaema</div><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><b>From: </b>"michlib-l" <michlib-l@mcls.org><br><b>To: </b>"michlib-l" <michlib-l@mcls.org><br><b>Sent: </b>Friday, December 22, 2017 10:57:41 AM<br><b>Subject: </b>[Michlib-l] Square for card payments... yes or no?<br></div><br><div data-marker="__QUOTED_TEXT__"><span style="font-family: Arial, Helvetica, Sans-Serif; font-size: 12px;" data-mce-style="font-family: Arial, Helvetica, Sans-Serif; font-size: 12px;"><div>Hello.</div>
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<div>Quick question for the collective... does your library accept credit and/or debit cards for payments? If yes, do you use Square or something else? If you use Square, please share your experience - pros, cons, etc. Do you charge a fee or require a minimum charge?</div>
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<div>I'm trying to convince my Board that this is a good idea, but they are resistant. We get requests at least a couple times a week, so I obviously think it's a good idea from a customer service perspective. From what I've read, I don't see any negatives, but I'd appreciate your honest feedback.</div>
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<div>Please reply off-list; I can compile responses if requested.</div>
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<div>Thanks.</div>
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<div>Helena Hayes, MLIS, Director</div>
<div>Galesburg-Charleston Memorial District Library</div>
<div>188 E. Michigan Ave.</div>
<div>Galesburg, MI 49053</div>
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<div>Phone: 269-665-7839</div>
<div>Fax: 269-665-7788</div>
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<div><em><a href="http://www.galesburgcharlestonlibrary.org" target="_blank">www.galesburgcharlestonlibrary.org</a></em></div>
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