[Michlib-l] Novi Public Library Employment Opportunity - Support Services Supervisor

Marcia Dominick mdominick at novilibrary.org
Thu May 3 14:37:57 EDT 2018


*Position: Support Services Supervisor, Permanent Part-time*

*Job Duties:*

·         Assists Department Head in supervising the Support Services
Department and staff and in developing policies and procedures; assists
with hiring, training and supervising of Clerks and Shelvers, including
staff evaluations, scheduling, and timecards.  Schedules and maintains
appropriate staffing levels within Support Services.

·         Performs all duties assigned in the ILS Module accurately and
efficiently; problem solves patron and catalog issues; assists staff with
problem solving; assists Library patrons while employing the Library’s and
City of Novi’s customer service principles.

·         Performs workroom duties and other tasks as assigned, including
sorting and loading carts for shelving; shelving of materials; shelf
reading; processing holds, returns, and other materials from delivery;
material processing and maintenance; troubleshooting and maintenance
operations of the AST System; and registering cash, check, and credit card

·         Adapts and responds to multiple priorities, interruptions and
demands; communicates effectively with patrons, co-workers, and
professional colleagues; resolves problem situations and collaborates
across departments in a positive manner.

·         Retains knowledge and stays up-to-date on current Library
policies and procedures.

·         Responsible for the overall orderliness of the Library’s
collections, display areas, and department areas.  Supervises the opening
and closing procedures for the Support Services Department.

·         Seeks professional continuing education, both organized and
casual, with an air toward keeping services current and appropriate for the

·         Assists, as assigned, with department volunteers; ordering of
supplies and managing budget; processing mail; monitoring and posting
information on public bulletin boards; making public address announcements
as needed.

·         Assists, as assigned, to supervise and perform Outreach Service
duties.  Prepares and delivers materials to various senior and homebound
facilities utilizing the Library vehicle; loads, unloads materials from

·         Assists, as assigned, to perform acquisitions duties, cataloging,
MARC record maintenance, materials processing, and processing of ILL and
MeLCat materials.

·         Performs other duties as assigned.

*Job Requirements:*

·         High school diploma or equivalent required; Bachelor’s Degree

·         One year supervisory experience required.

·         Knowledge of alphabetical, numerical and decimal systems of

·         Proficient in MS Office, Internet browsers, and other computer
related technology.

·         Ability to take direction willingly and easily adaptable to

·         Enthusiastic, positive, friendly and approachable.

·         Strong attention to customer service.

·         Strong obligation to confidentiality.

·         Strong organizational skills and attention to detail.

·         Strong verbal, written, and interpersonal communication

·         Physical mobility, vision, hearing, and manual dexterity

·         Maintain physical condition necessary for sitting, standing,
bending, and/or walking for extended periods of time; stooping; crouching;
reaching; carrying books or boxes of books; pushing book carts; seeing;
keyboarding; using the telephone; lifting, pushing, pulling or carrying
objects weighing up to 50 pounds; push or pull with wheeled cart up to 500
pounds; operating assigned equipment; picking up litter; spreading ice melt.

·         Evening, weekend, and some holiday hours are required.

*Hours:  *27 hours per week

·         Sunday, 11 a.m. – 6 p.m.

·         Monday, 3 p.m. – 9 p.m.

·         Thursday, 3 p.m. – 9 p.m.

·         Saturday, 9:30 a.m. – 6 p.m.

*Salary:*  $12.73 per hour

*Benefits:* Time benefits (vacation, personal business, and sick) based on
a part-time employee formula.

*Application:  *

·         Resume, cover letter and application required

·         Available at

·         Send to: Marcia Dominick, Administrative Assistant

Novi Public Library

45255 W. Ten Mile Rd.

Novi, MI   48375

·         E-mail: mdominick at novilibrary.org

*Deadline:*  Monday, May 14, 2018 at 5 p.m.

[image: Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: New Logo 1 inch rgb for web]*Marcia Dominick* |
Administrative Assistant

Novi Public Library |45255 West Ten Mile Road | Novi, MI  48375

Phone 248-869-7211|Fax 248-349-6520 |Administration Office 248-869-7204


*Inform. Inspire. Include.*
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