[Michlib-l] Novi Public Library Employment Opportunity - Support Services Supervisor - 19 hours

[Marcia Dominick]

Position: Support Services Supervisor, Permanent Part-time

Reports To: Head of Support Services

Job Duties:

*         Assists Department Head in supervising the Support Services Department and staff and in developing policies and procedures; assists with hiring, training and supervising of Clerks and Shelvers, including staff evaluations, scheduling, and timecards.  Schedules and maintains appropriate staffing levels within Support Services.

*         Performs all duties assigned in the ILS Module accurately and efficiently; problem solves patron and catalog issues; assists staff with problem solving; assists Library patrons while employing the Library's and City of Novi's customer service principles.

*         Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; material processing and maintenance; troubleshooting and maintenance operations of the AST System; and registering cash, check, and credit card transactions.

*         Adapts and responds to multiple priorities, interruptions and demands; communicates effectively with patrons, co-workers, and professional colleagues; resolves problem situations and collaborates across departments in a positive manner.

*         Retains knowledge and stays up-to-date on current Library policies and procedures.

*         Responsible for the overall orderliness of the Library's collections, display areas, and department areas.  Supervises the opening and closing procedures for the Support Services Department.

*         Seeks professional continuing education, both organized and casual, with an air toward keeping services current and appropriate for the patrons.

*         Assists, as assigned, with department volunteers; ordering of supplies and managing budget; processing mail; monitoring and posting information on public bulletin boards; making public address announcements as needed.

*         Assists, as assigned, to supervise and perform Outreach Service duties.  Prepares and delivers materials to various senior and homebound facilities utilizing the Library vehicle; loads, unloads materials from carts.

*         Assists, as assigned, to perform acquisitions duties, cataloging, MARC record maintenance, materials processing, and processing of ILL and MeLCat materials.

*         Performs other duties as assigned.

Job Requirements:

*         High school diploma or equivalent required; Bachelor's Degree preferred.

*         One year supervisory experience required.

*         Knowledge of alphabetical, numerical and decimal systems of arrangement.

*         Proficient in MS Office, Internet browsers, and other computer related technology.

*         Ability to take direction willingly and easily adaptable to change.

*         Enthusiastic, positive, friendly and approachable.

*         Strong attention to customer service.

*         Strong obligation to confidentiality.

*         Strong organizational skills and attention to detail.

*         Strong verbal, written, and interpersonal communication skills.

*         Physical mobility, vision, hearing, and manual dexterity essential.

*         Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt.

*         Evening, weekend, and some holiday hours are required.

Hours:  19 hours per week

*         Sunday, 11 a.m. - 6 p.m.

*         Monday, 3 p.m. - 9 p.m.

*         Tuesday, 3 p.m. - 9 p.m.

Salary:  $12.73 per hour

Benefits: None

Application:

*         Resume, cover letter and application required

*         Available at www.novilibrary.org<http://www.novilibrary.org>/libraryemployment.htm

*         Send to: Marcia Dominick, Administrative Assistant

   Novi Public Library

   45255 W. Ten Mile Rd.

  Novi, MI   48375

*         E-mail: mdominick at novilibrary.org<mailto:mdominick at novilibrary.org>

Deadline:  Tuesday, April 26, 2016

Regards,
Marcia Dominick

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: New Logo 1 inch rgb for web]Marcia Dominick | Administrative Assistant
Novi Public Library |45255 West Ten Mile Road | Novi, MI  48375
Phone 248-869-7211|Fax 248-349-6520
www.novilibrary.org<http://www.novilibrary.org/>
Inform. Inspire. Include.



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