[Michlib-l] Past events with MI author Marilyn Suttle?

[Trevor Winn]

Good afternoon,
 
Has anyone hosted Marilyn Suttle, author of "Who's Your Gladys?" for a seminar involving customer service/satisfaction? We are thinking about brining local business owners together to take advantage of her experience and knowledge and I have been asked by a Chamber what to expect. Any insight would be appreciated. Please reply off-list.
 
thanks!
-Trevor
 
Trevor L. Winn
Business Center Librarian
Robert T. Bolo, Jr. Business Center
515 Perry Road | Grand Blanc, MI 48439
twinn at thegdl.org | 810-694-5190
 
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Views expressed herein do not necessarily represent those of GDL
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